IT Hardware SERVICES
From Computing and Printer Repairs to Comprehensive Technology Planning, Barcode & RFID Labeling Solutions & Digital Document Workflow Transformations
Hardware Service Repair
OMG is a national service company with local service technicians throughout North America. We are an experienced team of professionals who work in partnership to provide asset & field service management and deliver
right-sized computer and printer hardware deployments for business needs.
Specialized in IT computer & hardware distribution, location installation, help desk support and
onsite repairs for mission critical computer workstations and printers used in daily
operations, departmental & industrial warehouse applications.
COMPUTING & PRINTER MAINTENANCE
A focused and well-trained service provider for mission-critical hardware support and service on servers, storage,
computer & printer devices important for daily operations. With resources throughout US & Canada, we provide
hardware installations, onsite service repair, depot repair, preventive maintenance, parts, accessories, and supplies.
Our dedicated help desk team will manage your needs from start to finish. Delivering personalized services and support for business-critical workstation devices from office operations to the warehouse.
Associated Services
Out of Warranty Services
From just out of warranty hardware or end of support with legacy printer and computing equipment, OMG provides the support and service to help extend your equipment’s life cycle for as long as
you need it.
In Warranty Support
OMG will provide the support on your service details to determine what coverage and protection you’re contractually entitled to. Our dedicated support desk will manage warranty status and work with manufactures to ensure
adequate support.
On-Site Repairs
With local repair technicians providing on-site fast and reliable service nationwide, our customers trust us to keep their equipment up and running..
Depot Repairs
Though some technology failure is inevitable, an efficient repair process and a team of expert engineers can help keep your IT equipment and locations functioning at optimal levels.
Managed Services
OMG infrastructure support and management is tailored to meet your complex requirements. We can fully manage an organizations hardware infrastructure and undertake the daily support and asset administration to help reduce burdens and unnecessary operational costs.
Contracts
OMG delivers flexible repair contracts that is recommended for all deployment environments so that businesses can get the most out of their computing and printer devices. Our goal is to develop and deliver the best services and support agreements to protect your technology investments and keep businesses running
Hardware Management
We are here to serve as your trusted resource for deploying and servicing highly efficient and reliable hardware devices used in daily operations. Our support teams are in place ready to
undertake the daily administration, help desk support, and
manage field services, keeping your devices running for daily business operation.
Deployment Services
OEM Services
Legacy Services
Managed Services
End-Point Help Desk Support
Parts, Accessories, & Supplies
Life-Cycle Management
DEDICATED SERVICES & SUPPORT
Supply Chain Systems
National provider of computer workstations, printing systems hardware, mobile devices, parts, & supplies. We have aligned four distribution centers nationally to meet the demand of our clients’ needs for quick shipping.
Asset Managed Services
Track and manage your hardware assets throughout your organization. Ensure optimal performance and consolidation.
Equipment Service Repair
Our Field Services division is recognized for high-quality service offering on-site installation and repair, personalized help desk support, preventative maintenance, and depot repair.
Dedicated Help Desk Support
Our help desk takes the stress & frustration out of placing service calls, acquiring technical support, and
keeping track of asset entitlement.
Service Management & Tracking
Manage multiple contracts and related support plans. In-depth ticketing system and detailed reporting for each incident.
Media & Consumables
Four distribution centers aligned nationally enables us to ship same day so your supplies arrive timely, minimizing the risk of printer downtime that could negatively impact your business.
Concierge of Resources
Sales Support
Deployment Logistics
Entitlement
Asset Management
End-Point Support
Technical Help Desk
Supplies & Parts Fulfillment
Local Field Engineers
Onsite Repair Services
Manufacturer Support
Single or Multi-Location Support & Service
Throughout US & Canada
