Tailoring multi-brand maintenance services and product lifecycle management. Allowing for single source support and flexible options for
hardware installations, onsite break fix, and depot service repairs.
Hardware Integration & Deployment
OMG provides companies with computing systems, printing systems hardware, mobile devices, parts, & supplies. We have aligned four distribution centers nationally to meet the demand of our clients’ needs, we will work to manage the logistics of orders, shipping & delivery in a timely manner.
Asset Management
Centralized Management for Location Devices
Manage the business-critical computing devices that your daily operations depend on. We help support your operations team through in-depth administrative duties to manage each of your hardware devices, warranties, peripherals, es supplies and extended service contracts. We will manage manufacture relationships, provide new product trials, procurement & implementation services, to end-to-end management for every asset's on boarding process, nuture the asset through its life-cycle.
Helpdesk Support
For Dedicated Endpoint & Location Support
Our US based helpdesk takes the stress & frustration out of placing service calls on equipment by keeping track of the warranties & maintenance coverage on your assets and using our robust ticketing systems to track each incident and provide detailed updates relative to actions taken and ticket status.
MAINTENANCE CONTRACTS
FOR MORE CONTROL & REDUCED COSTS
Our customers who bundle their hardware maintenance support under a single enterprise contract are able to significantly reduce annual maintenance costs while receiving superior service and support. Our nationwide network of badged & trained technicians bring an unmatched level of professionalism and knowledge to every service call, thereby helping to ensure your equipment is repaired correctly and in a timely fashion. In addition our team will help you through consolidated contracts, customized billing, and invoice management.
Benefits of OMG Managed Services
Enhanced Manageability
Ensures ease of service management and inventory of your assets
Dedicated Help Desk
Provides a single point of contact for your organization
Asset Reporting
Visibility into install base inventory by location, expirations,
maintenance costs, and asset utilization
Savings
Achieve greater savings through pre-pay discounts
and additional contract scope
Consolidated Invoicing
Provides defined billing terms for ease of budgeting
Single Point Service
One service organization to service various computing
and printer brands & technologies
Flexibility
Offers you the ability to add, move, or
remove any asset at any point
Experienced Workforce
Highly skilled and ongoing training to
stay ahead of industry trends.
Contact OMG at 866-626-4567 to see the difference dedicated on-site services can make!